FAQs

What is NairaPacket?

Small businesses are finding it harder every day to close transactions online and even offline due to trust issues. One misguided comment on your SM post and people throw doubts in your way like darts and guess who loses? You. 

Trust doesn’t come cheap. Why spend a lifetime gaining trust when you should be selling and closing heavy deals? Why pay huge percentages on transactions when you can pay lesser?

Imagine a world where all this is possible. Would you jump in or continually choose to wallow in frustration? NairaPacket is a mobile money solution for individuals and small businesses. We are not just another needless mobile money platform, we are here to serve and protect the interest of small businesses. We know how hard and painful it is to be a small business and we are here to relieve you of those common frustrations that daily crops up.

Any transaction done from one NairaPacket account to the other attracts no charge, and the ones done to other banks and financial institutions is only at a fraction of the cost. Our killer offer is the introduction of an Escrow system to enable small businesses transact without trust issues. You won’t get this from traditional banking platforms. We have immersed the pain of small businesses and come up with a practical solution that guarantees a win-win for both seller and buyer. With this, things like POD becomes a trivial issue. Preference is given to those with a good record of transactions with the company in extreme cases of dispute.

Lastly, our merchant system boasts of a percentage charge of just 0.2% per transaction. A POS isn’t necessary. Transactions can be done via the app and via scanning of barcodes. The analytics is just at your fingertips. You won’t find this elsewhere. What are you waiting for? Join the NairaPacket team today and stay winning. Leave the frustrations to us and keep making your customers happy.

How do I get started?

Download our app via the Google play store and create your account. As soon as you are done verifying. You can start transacting immediately.

How can i fund my account?

We accept card transactions and bank transfers at the moment, more options coming soon

Are there Bank Charges when you deduct from my account?

No! it’s completely FREE. There are no bank & card charges for transferring money to your NairaPacket account.

How safe is NairaPacket?

All financial information is encrypted and stored to PCI DSS Level 1 compliant standards. PCI DSS Level 1 compliance is a set of rules stated by credit card companies and audited by an independent third party. 

It is the highest possible rating one can get in the electronic payment processing industry. Additionally, all transmission to our banking partner and on our site is via an encrypted 256-bit HTTPS SSL connection.

Does NairaPacket have a Physical Office?

Yes. P.O.BOX 398, General Post Office, Akure, Nigeria.
Contact Number: +2348161749362
Email: hello@nairapacket.com

Are my Card details Safe?

Your security is our only priority. Your card details are extremely safe as they are never stored on NairaPacket We work with a PCIDSS-compliant payment processor, Paystack to handle your card details.

What is a Merchant Account?

It’s a special account catered to those who trade in large volumes on the NairaPacket platform. Any agency or institution that deals in large-scale transactions is qualified.

The benefits include:

• A comprehensive dashboard that features transactions tracking, analytics and statement of account.

• 0.2% charge on all transactions which is 150% better than what all banks currently charge.

What is SafePacket

Due to the indelible frequency of frustrations small scale businesses face, we had to come up with an escrow system that makes these small business focus on transactions and leave the trust part to us. SafePacket, hence, is the name we’ve customized for the escrow system.

Why do I need a pin?

As part of our policy to be security-centric, we have added an addition tier in the security. The pin simply provides unauthorized access into your account by a third-party

How do I withdraw to my bank account?

Sending money is this simple: fill in the details and hit send.