Frequently Asked Questions

You only need:

• Valid BVN: For identity verification and compliance with financial regulations
• Email address: For account communications and security
• Phone number: For verification and important notifications

No additional documents are required to start owning property through packets.

You must be at least 18 years old to create a NairaPacket account and own property packets. This is required by Nigerian law for property ownership and financial transactions.

A Packet represents a small fraction of ownership in a verified property. Think of it like owning shares in a company, but instead, you own a piece of real property in Nigeria.

• Each packet costs between ₦7,500 to ₦20,000
• You can buy multiple packets in the same property
• When you own 100% of packets in a property, you get the full property papers
• You can sell your packets anytime on our marketplace
• Use packets as collateral for loans

Yes, you own a real fraction of the property. This is not a simulation or game - it's actual property ownership:

• Each property is verified and legally documented
• Your ownership percentage is recorded and legally recognized
• You receive actual rental income from your ownership portion
• Property appreciation benefits go to you as the owner
• You can transfer your ownership to family members

This depends on the property value and packet price:

• ₦50M property with ₦10K packets: 5,000 packets = 100% ownership
• ₦120M property with ₦20K packets: 6,000 packets = 100% ownership
• ₦35M property with ₦7.5K packets: ~4,667 packets = 100% ownership

You don't need to own 100% to benefit - even 1% ownership gives you real returns!

We accept multiple secure payment methods:

• Bank Transfer: Direct transfer from your bank account
• Debit Cards: Visa, Mastercard, and Verve cards
• USSD: Quick payment using your phone
• Mobile Money: Support for major Nigerian mobile money services

All payments are processed securely and instantly confirmed.

You earn returns in two main ways:

1. Rental Income (Monthly):
   • Receive your share of rental income each month
   • Paid directly to your bank account
   • Typically 8-12% annually
2. Property Appreciation (Long-term):
   • Property values increase over time
   • Your packets become more valuable
   • Sell for profit when property appreciates
   • Typically 6-10% annually

Yes! You can sell your packets 24/7 on our marketplace.

• Instant selling through our secondary market
• Set your own selling price or sell at market rate
• Funds transferred to your account immediately
• No lengthy paperwork or waiting periods
• Much faster than selling traditional property

This makes property ownership much more liquid than traditional real estate!

You can use your packets as collateral for loans:

• Loan Amount: Up to 75% of your packet value
• Interest Rates: Competitive rates based on packet value
• Approval: Fast approval process (usually within 24 hours)
• Keep Ownership: You still own the packets while loan is active
• Flexible Repayment: Multiple repayment options available

Example: Own ₦100,000 worth of packets → Get up to ₦75,000 loan

Yes, we operate under Nigerian financial regulations:

• ANMFIN Certified: Association of Nigerian Model Finance Institutions
• SCUML Compliant: Special Control Unit against Money Laundering
• Property Laws: All properties comply with Nigerian property ownership laws
• Consumer Protection: We follow Nigerian consumer protection regulations

Every property goes through rigorous verification:

1. Legal Verification: All property documents verified by licensed lawyers
2. Physical Inspection: Professional property inspection and valuation
3. Title Search: Complete title search to confirm clear ownership
4. Compliance Check: Ensure all zoning and regulatory compliance
5. Insurance: Properties are insured against various risks

Only properties that pass all checks are made available for packet ownership.

We use bank-level security to protect your information and funds:

• SSL Encryption: All data transmission is encrypted
• Secure Storage: Personal data stored with advanced encryption
• Two-Factor Authentication: Extra layer of account security
• Regular Audits: Third-party security audits and compliance checks
• Fund Protection: Client funds held in segregated accounts
• PCI Compliance: Payment processing meets international standards